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QuickBooks™ Online: Common Mistakes While Downloading Transactions

12/1/2017 4:23:30 AM Jay Thompson

As more small businesses start using QuickBooks™ Online, we (accountants and bookkeepers) need to be prepared to support them. Clients often start using QuickBooks™ Online on their own, but then call us when they’ve made mistakes. One of the great features of QuickBooks™ Online is having bank and credit card transactions automatically downloaded every night.

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QuickBooks™ Online: Error: A Network Problem Has Occurred

12/1/2017 4:23:30 AM Jay Thompson

QuickBooks™ Online displays this message when a portion of a page has not been fully downloaded to your browser. This problem can occur if there is a communication breakdown between the Intuit servers and your browser.To resolve: click Reload (F5) to download the entire page. If the problem still occurs, close your browser, open a new browser window, and log in again. If refreshing Internet Explorer does not work then check with your system administrator to see if you are running any firewall software.

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